Lessons of Small Business Survival - What You Can Learn From the World's Oldest Companies

Opening your own business is not without risk, buteveryone eats and everyone dies. However, neither
there are businesses out there that have managedof these types of business counts as the oldest
to weather whatever storms life, politics, economics,American company.
war, social change and, yes, the weather, couldThat honor belongs to a music company. In fact, it
throw at them. These companies, many still ownedbelongs to a company that traces its origins back to
and operated by the descendants of the people who1618, 158 years before there was an America and a
started them, have some very valuable lessons toworld away in the Ottoman capital of Constantinople.
teach today's entrepreneurs.The story begins with an Armenian alchemist named
Seven Lessons of SurvivalAvedis I who, while searching for a formula that
Family Business magazine keeps a list of the 100would turn base metals into gold, hit upon an alloy of
Oldest Family-owned Businesses in the United States.copper, tin and silver that had amazing sound qualities
They identified 7 rules that, if followed, will fosterand was remarkably durable. He used this discovery
sustainability for a small, family-owned business.to create cymbals of amazing power and quality. The
These rules are:sultan rewarded him with gold and a new name,
- Stay small.Zildjian, which means "Cymbalsmith."
- Don't go public.Today, 390 years after Avedis I discovered his
- Avoid big cities.secret formula, that family business has a worldwide
- Keep it in the family.following in the music industry. They have remained
- Choose a business that won't go out of style.true to their market but have developed new cymbal
- Be creative.products and manufacturing techniques as times have
- Persist.changed and technology advanced. There is,
Stay Small, Stay Privatehowever, one thing that has not changed: The secret
Small companies offer their owners a level offormula, that goes all the way back to that Armenian
flexibility that large companies just can't match. Theyalchemist, is still a closely-guarded family secret and
are also much easier to keep in the family than largethe core of their success.
corporations and by keeping the business privatelyBe Creative
owned, control over the business' activities andCreativity often means seeing an opportunity and
future remains in the hands of those who know ittaking advantage of it. Take, for example, the
best, its founders. Of course, this can conflict withSeaside Inn and Cottages in Kennebunkport, Maine,
the financial needs of the company, especially once itwhich has been in continual operation since 1667. The
begins to grow, but if the founders intend to keep itroots of this family-owned small business, however,
small and keep it local, then keeping the company ingo back to the 1640s when an agent for King
the family is a good way to go.Charles II, named Fernando Gorges, asked John
Avoid Big CitiesGooch to live on the peninsula at the mouth of the
While the dominance of farms on the list may skewKennebunkport River in order to ferry travelers
things toward the rural, this little piece of advice doesacross the river in his boat.
have something to it. Small towns and suburbs areIt didn't take long, however, for Gooch to notice that
places where small businesses can thrive. Such placespeople wanted to stay on the peninsula for a day or
usually have favorable tax structures to go alongtwo before continuing their journeys. Seeing the
with an appreciation of the personal service andopportunity, Gooch expanded his house to include
multigenerational aspect of the family business.guest rooms and built a tavern. He saw the
Smaller cities and towns also tend to offer a moreopportunity and was flexible and creative enough to
stable local workforce that appreciates having a localseize it and make it play. Today, the Seaside Inn and
employer to work for.Cottages is a resort covering 20 acres of beautiful
Keep it in the Familybeach and riverfront property and is run by
This rule certainly applied to the record holder for the12th-generation owners Patricia and Ken Mason.
world's oldest continuously operated company, theOf course, creativity can just as easily be applied to
former Kongo Gumi Construction Company of Japan.marketing. Consider Houshi, the oldest hotel in the
At the time of its acquisition by the Takamatsuworld, which was founded in the year 717 in Awazu,
Company in 2006, Kongo Gumi-which specialized ina town in the Ishikawa Prefecture of Japan and
the construction of Buddhist temples-had been inconsider the way they, by taking advantage of local
continuous operation as a family-owned business forhistory, custom and belief, have marketed both the
1,428 years!hotel and the local hot springs. Here is the Houshi
According to the company's last president, Masakazufamily story:
Kongo, the 40th member of the family to lead theGuided by a logger named Gengoro Sasakiri, a noted
company, flexibility in selecting leaders was a keypriest named Taicho Daishi hiked high up sacred and
factor in Kongo Gumi's longevity. Instead of alwaysisolated Mt. Hakusan in 717. While Taicho was asleep
giving the company leadership to the oldest son, theone night after beginning his rigorous training
family chose the son or daughter who could bestexercises, the deity of Hakusan appeared in his
demonstrate the health, responsibility, and talent fordream, saying:
the job. Another factor in Kongo Gumi's long"Near the base of the mountain is the village of
existence was the practice of having sons-in-law takeAwazu. There, you'll find an underground hot spring
the family name when they joined the company. Awith wondrous restorative powers that Yakushi
common practice in Japan, it allowed the company toNyorai (the Physician of Souls) has bestowed upon it.
continue under the same name, regardless ofThe people of the village, however, do not know of
whether there were sons in a given generation orthis good fortune. Descend the mountain and head to
not.Awazu. With the people of the village unearth the
Choose a Business that Won't Go Out of Stylehot spring-it will serve them forever."
There is very little in life as certain as death andTaicho did as the god told him and made his way
taxes, but the fact that people will-in addition todown to the village, where he sought the help of its
dying and paying taxes-always eat, drink, sleep, sit,people in uncovering the treasure that lay beneath
wear clothing, worship, learn and do the thousandthe earth's surface. He had the sick immerse
other things that we take for granted each day is athemselves in its waters, and their health was
given. Again, Kongo Gumi offers an enlighteningimmediately restored. Taicho then ordered Garyo
example.Houshi, his disciple, to build and run a spa at the site.
Getting in on the ground floor of Buddhism-a littleCreativity is important wherever you need to stand
more than a century after it was first introduced toout or change direction. You need to see beyond
Japan in 467 CE-worked very well for Kongo Gumi.your immediate surroundings and limitations to find
Once conflict with the native Shinto religion wasthe next step for your business and that takes
ended, the new religion, which had moved from Indiacreativity.
to China and then on to Korea and finally Japan overPersist
the course of about 2 centuries, really took off. ThisTaking that next step, no matter what is going on in
put Kongo Gumi in an ideal position to grow as thethe world around you, is a sign of persistence. You
demand for new temples grew. The company didhave to take what you have, regardless of
not, however, escape hard times. World War II, forsurrounding circumstances, and keep going. "To each
example, was especially challenging but pragmaticgeneration come challenges," said Paul Hayward, the
management, understanding the changing needsseventh-generation owner of The Homestead, a
brought on by the war kept the firm going. TheySugar Hill, N.H., inn established in 1802, to Family
went from building temples to making coffins.Business. "The inn has survived for over 200 years
The truth behind this rule can also be found in thethrough the Civil War, Great Depression, World War I
make up of the Family Business list. Even a quickand World War II," Hayward says. "I am confident
read of the entries will show that the list is made upmy family will see the Inn through present difficulties.
primarily of family farms and funeral homes, after all,