Doing Business in India - Business and Culture

When looking at a country from another culturala problem occurs, for example, with castes or
background, you tend to wear a kind of "culturalreligion, here are the solutions - one, two, three, four.
eyeglasses." You often interpret everything fromIn reality, it is not as simple as that.If foreign visitors
your own cultural conditioning. Things may seemcan learn to appreciate cultural issues and understand
irrational, frustrating, or upsetting, simply because ofthe cultural background of their Indian partner, then
that conditioning. This is fertile ground for futurethey will have a much better understanding of the
conflicts in many areas. To me, culture is an iceberg,general problems which arise in doing business. They
where the main force is resting beneath thewill be able to look at a problem and consider all the
surface.There are two major, typical miscalculationsvariables that are affecting the particular situation,
foreign corporations tend to make when theyand then go about and seek a solution for
approach the Indian market.First, they tend to feelit.Understanding the totality of the big picture will
that because culture is intangible and it does notconsiderably empower Western companies to be
show itself in the bottom line, they do not need tosuccessful in India. Foreign representatives need to
waste their time on that issue.Second, they mayunderstand that accepting the Indian culture (without
think that culture is like marketing or finance: youwanting to change it) is quintessential. A day-long
learn about culture in India in a four or eight hourprogram, for example, is inadequate, even though
session and that is all you need to know. Then youthe manager may feel sufficiently culturally sensitized.
are free to continue with your job since you areFor a long run, the best advice is an immersion in a
adequately sensitized to the culture.It is important tofascinating, maybe at times distressing, Indian
really appreciate Indian culture. The main reason forculture.Robert Greene, Business reports on
this is that if conflict arises, it will give them a muchinternational business practices in over 100 countries -
better perspective on understanding the source of- This article may be freely distributed if this resource
the conflict and resolving it. Still, many foreignbox stays attached.
businesses tend to put everything in a "black box." If